Dhaka: Travel site TripAdvisor has named Singapore Airlines (SIA) ‘Best Airline in the world’ for the second consecutive year in its Travellers' Choice Awards for Airlines 2019.
The winners were selected based on reviews by global travellers focusing on outstanding service, quality and value.
TripAdvisor uses an algorithm that takes into account the quantity and quality of airline reviews and ratings over a 12-month period to determine the award recipients.
Goh Choon Phong, CEO, Singapore Airlines, expressed his gratitude to be the ‘back-to-back winner’ in an announcement.
“We wish to thank our customers for their ongoing support, as well as our staff from all around the world who go an extra mile every day to deliver the best travel experience to our customers,” he said.
Bryan Saltzburg, President, TripAdvisor Flights – Cruise and Car, congratulated the airline for being named the Traveller’s Choice Airlines winner again this year.
He said, “The Singapore Airlines team should be proud of this award, as most of the travellers around the globe have declared this airline to be their preferred carrier when choosing to fly.”