Dhaka: India’s largest chain of leased and franchised hotels OYO announced on August 13 that it is offering the first ever complimentary insurance cover for guests as part of the booking price staying in OYO properties across India.
The insurance cover has been launched in partnership with ACKO General Insurance, India’s first and fastest-growing Insurtech company. With a shared vision of offering hassle-free services and a consumer-first approach backed by innovative technology, OYO and ACKO are launching this industry-first feature to ensure a great hospitality experience for the consumer.
“Customer experience is our utmost priority and we passionately work towards creating a hassle-free and comfortable experience for our guests. With the complimentary insurance offering, we are taking a step forward in this direction. The unique feature which has never been offered before in the Indian hospitality industry, designed in partnership with ACKO, aims to cater to the unexpected, unplanned and isolated situations, that our guests across 300+ cities in the country, that choose OYO as their preferred accommodation option, could face,” said Gaurav Ajmera, COO, India and South Asia, OYO Hotels and Homes.
The complimentary insurance package offers OYO guests insurance coverage up to INR 10,00,000 for protection against accidental death (coverage up to INR 10,00,000), baggage loss (coverage up to INR 10,000), accidental medical expenses (coverage up to INR 25,000) amongst other benefits like OPD treatment, etc for the entire duration of their stay in a particular city.
OYO will be offering this insurance to guests staying at OYO Hotels, OYO Home, OYO Townhouse, Collection O, SilverKey, Capital O and Palette Resorts, valid for their full period of stay in these properties. The insurance cover will be applicable to bookings made via the OYO App, website, mobile website, direct bookings as well as walk-ins.
The offering will be extended to other categories and booking channels in the coming days.